|Day/Date||Online Ordering||Phone Support||Email Support||Order Processing||Deliveries|
|Friday January 3rd||YES||YES (limited)*||YES (limited)*||YES||YES (limited)**|
|Saturday January 4th||YES||NO||NO||NO||NO|
|Sunday January 5th||YES||NO||NO||NO||NO|
|Monday January 6th||All services back to normal|
*We have a skeleton staff over the break working reduced hours, apologies if your email or phone call isn't answered as quickly as you are used to.
**Some deliveries may be delayed during the Christmas/New Year break due to courier short staffing. We ask you to be patient at this time.
It pays to shop safe online! Here at Printzone we want your online shopping experience to be safe, secure, and easy!
Do you know who you are dealing with when shopping for ink and toner online?
Contact DetailsDelivery Enquiries 02 9907 1244
Who are Printzone?
We are an online company set up in 2001 to provide an easy and economical way to buy new cartridges for your printer, fax machine or copier. We are committed to operating in a completely ethical manner. Our goal is happy satisfied customers who receive the goods they need at a reasonable price and in a timely manner. We have tens of thousands of customers, large and small, both business and private, who already buy from us, from all states in Australia and all age groups. We do the right thing and our customers buy from us time and again.
Our company is registered with the Australian Securities and Investments Commission. Registration name is www.printzone.com.au pty ltd and our Australian Company Number is 099 025 733. Our registered office is in Sydney at Suite 112, 20 Dale Street, Brookvale NSW 2100, also in Sydney. Our phone number is 1300 782 636, however please feel free to email us anytime with any queries, questions or comments you may have.
Is my credit card secure?
We use the latest 256 bit encryption technology available. This is the same level of encryption as used by major banks for their online banking, and other major online retailers. All your personal information is scrambled between your computer and our server to keep it from prying eyes. We have a secure certificate issued by Thawte, which we only received after stringent checks regarding our ownership and corporate registration! When you go through our checkout procedure you will have the opportunity to check our secure certification by clicking on our Thawte site seal.
What if you haven't got my item in stock?
If your item isn't in stock, we will advise you ASAP. You will be offered the choice of either a full refund, or to wait for your item to be in stock (we will advise you of the approximate number of days wait). Usually we are only out of stock of items due to manufacturer's supply chain problems. We won't keep you waiting and waiting for your goods!
What about my email address? Will you sell it?
No way! We never ever trade or sell your personal information. Please see our Privacy Information page for full information, but in short, we will only send you one email at the time you first register with us, and a few emails whenever you order from us to let you know how your order is progressing. If you want to receive our great newsletter you can subscribe to that as well but this is completely optional.
Thank you for ordering from Printzone!
*Order before 3pm AEST (WA - 1pm) on a business day, choose Express delivery and pay by credit card at checkout for next business day delivery to a street address (not PO Box or RMB)